Service and Support

Lennox Product Warranty

For more than a hundred years, Lennox has set the standard for home comfort with innovative heating, cooling and indoor air quality products. We stand behind those products with industry-leading warranty coverage designed to protect your investment and ensure your peace of mind.

All Lennox residential products come with a 5 year parts and a 5 year labour warranty (limited only by the requirement for regular maintenance).  Lennox gas ducted heaters also carry a 10 years parts only warranty on the heat exchanger, the heart of all ducted heaters.  The use of premium components and stringent quality control procedures ensures peace of mind.

Note: The warranty periods listed are only for residential applications.

WARRANTY IS AVAILABLE TO AUSTRALIA & NEW ZEALAND CUSTOMERS ONLY.  You can register your Product Warranty by downloading the Product Warranty Agreement form, or completing the online form below.  Warranty registration is a quick and easy way of protecting your Lennox purchase.

Download the Residential Product Warranty Agreement Form here

Download the Commercial Product Warranty Agreement Form here

Warranty Registration Form

Contact Us

Lennox heating and

air conditioning

(a division of Heatcraft

Australia Pty Ltd)

ACN 000 056 717

Australia 13 23 50

New Zealand 0800 653 330

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